{"id":5774,"date":"2020-11-10T13:31:30","date_gmt":"2020-11-10T18:31:30","guid":{"rendered":"https:\/\/benefits.odysseyconsult.com\/?page_id=5774"},"modified":"2025-03-04T21:51:31","modified_gmt":"2025-03-05T02:51:31","slug":"employee-assistance-program","status":"publish","type":"page","link":"https:\/\/odysseyconsult.com\/benefits\/employee-assistance-program\/","title":{"rendered":"Employee Assistance Program"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row top=&#8221;120px&#8221; content_fadeout=&#8221;content-fadeout&#8221; font_weight=&#8221;normal&#8221; textalign=&#8221;left&#8221; bg_type=&#8221;image&#8221; bg_cover=&#8221;cover&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_position=&#8221;Center top&#8221; slope_bottom=&#8221;slope-bottom&#8221; slope_bottom_height=&#8221;60px&#8221; slope_height_mobile=&#8221;30px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#ffffff&#8221; bg_color=&#8221;#1f5e4f&#8221; slope_bottom_color=&#8221;#ffffff&#8221; bg_image=&#8221;6358&#8243;][vc_column][vc_column_text]<\/p>\n<h1 class=\"mediaheader\">Employee Assistance Program (EAP)<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row top=&#8221;40px&#8221; bottom=&#8221;0px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#696969&#8243;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1607398623487{padding-right: 40px !important;}&#8221;][vc_column_text]<\/p>\n<h2>About EmployeeConnect<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]Life has its share of ups and downs\u2014and sometimes you may need a little guidance through the \u201cdowns.\u201d EmployeeConnect offers an array of confidential services to help you and your loved ones meet the challenges that life, work, and relationships can bring.<\/p>\n<p><strong>EmployeeConnect Is:<\/strong><\/p>\n<ul>\n<li>Company sponsored\u2014provided 24 \/ 7 at no charge to you<\/li>\n<li>Strictly confidential<\/li>\n<\/ul>\n<p><strong>EmployeeConnect Provides:<\/strong><\/p>\n<ul>\n<li>Unlimited phone access to legal, financial, and work-life services<\/li>\n<li>In-person help with short term issues<\/li>\n<li>Up to five* sessions per person, per issue, per year<\/li>\n<\/ul>\n<p style=\"font-size: 10px;\"><em>*In California, up to three sessions in six months, starting with initial contact by employee.<\/em><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<strong>GuidanceResources.com offers a wide range of information and resources that you can research and access on your own:<\/strong><\/p>\n<ul>\n<li>Articles and tutorials<\/li>\n<li>Streaming videos<\/li>\n<li>Interactive tools\u2014including financial calculators, budgeting spreadsheets, and a language translator<\/li>\n<li>EmployeeConnect counselors are experienced and credentialed. When you call our toll-free line, you\u2019ll talk to an experienced professional who will provide counseling, work \/ life advice, and referrals. All counselors hold master\u2019s degrees, with broad-based clinical skills and at least three years of experience in counseling.<\/li>\n<\/ul>\n<p><strong>To speak with an EmployeeConnect specialist call: 888.628.4824<\/strong>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_btn title=&#8221;VISIT GUIDANCE RESOURCES FOR MORE INFO&#8221; style=&#8221;flat&#8221; size=&#8221;sm&#8221; align=&#8221;left&#8221; css_animation=&#8221;fadeInUp&#8221; link=&#8221;url:www.GuidanceResources.com|target:_blank|rel:nofollow&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1741142903852{padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;border-radius: 3px !important;}&#8221;]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8561\" src=\"\/benefits\/wp-content\/uploads\/sites\/14\/2025\/03\/logo-symetra.png\" alt=\"symetra logo\" width=\"180\" height=\"96\" \/>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1608955681280{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f7f7f7 !important;border-radius: 3px !important;}&#8221;]<\/p>\n<h3 style=\"color: #36353c; font-size: 30px;\">Eligibility<\/h3>\n<p class=\"sidebar-sm-text\">Employees who work 30 hours or more per week are auto-enrolled.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;.vc_custom_1741142938353{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f7f7f7 !important;border-radius: 3px !important;}&#8221;]<\/p>\n<h3 style=\"color: #36353c; font-size: 30px;\">Enrollment<\/h3>\n<p class=\"sidebar-sm-text\">You are automatically enrolled in <strong>EmployeeConnect<\/strong> upon your hire date.<\/p>\n<p class=\"sidebar-sm-text\"><strong>Confidential help 24 \/ 7 for employees and family\u00a0members:<br \/>\nCall: <\/strong>1.888.327.9573<strong><br \/>\nTDD: <\/strong>1.800.697.0353<strong><br \/>\nVisit: <\/strong>www.guidanceresources.com<br \/>\n<strong>WebID: <\/strong>SYMETRA<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;.vc_custom_1641427772732{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #f7f7f7 !important;border-radius: 3px !important;}&#8221;]<\/p>\n<h3 style=\"color: #36353c; font-size: 30px;\">Plan Documents &amp; Summaries<\/h3>\n<p class=\"sidebar-sm-text\"><a href=\"#modal-lfg-eap\">Click to View \/ Download<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row top=&#8221;20px&#8221; bottom=&#8221;3px&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_tooltip title=&#8221;BENEFITS CONTACT INFO&#8221; popover_content=&#8221;Email: benefits@odysseyconsult.com&#8221;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6166\" src=\"\/wp-content\/uploads\/sites\/14\/2020\/12\/askhr_footer_o-300x154.png\" alt=\"Ask HR Icon\" width=\"175\" height=\"90\" srcset=\"https:\/\/odysseyconsult.com\/benefits\/wp-content\/uploads\/sites\/14\/2020\/12\/askhr_footer_o-300x154.png 300w, https:\/\/odysseyconsult.com\/benefits\/wp-content\/uploads\/sites\/14\/2020\/12\/askhr_footer_o.png 390w\" sizes=\"auto, (max-width: 175px) 100vw, 175px\" \/>[\/vc_column_text][\/vc_tooltip][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row top=&#8221;10px&#8221; bottom=&#8221;10px&#8221; bg_color=&#8221;#f4f4f4&#8243;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_modal id=&#8221;lfg-eap&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #36353c; font-size: 30px; margin-bottom: 1em;\">EmployeeConnect Plan Documents &amp; Summaries<\/h3>\n<p class=\"sidebar-sm-text\"><a href=\"\/benefits\/wp-content\/uploads\/sites\/14\/2025\/03\/EAP_Symetra_03042025.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">EmployeeConnect Benefit Summary<\/a><\/p>\n<p>[\/vc_column_text][\/vc_modal][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row top=&#8221;120px&#8221; content_fadeout=&#8221;content-fadeout&#8221; font_weight=&#8221;normal&#8221; textalign=&#8221;left&#8221; bg_type=&#8221;image&#8221; bg_cover=&#8221;cover&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_position=&#8221;Center top&#8221; slope_bottom=&#8221;slope-bottom&#8221; slope_bottom_height=&#8221;60px&#8221; slope_height_mobile=&#8221;30px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#ffffff&#8221; bg_color=&#8221;#1f5e4f&#8221; slope_bottom_color=&#8221;#ffffff&#8221; bg_image=&#8221;6358&#8243;][vc_column][vc_column_text] Employee Assistance Program (EAP) [\/vc_column_text][\/vc_column][\/vc_row][vc_row top=&#8221;40px&#8221; bottom=&#8221;0px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#696969&#8243;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1607398623487{padding-right: 40px !important;}&#8221;][vc_column_text] About EmployeeConnect [\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]Life has its share of ups and downs\u2014and sometimes you may need a little guidance through the \u201cdowns.\u201d EmployeeConnect offers an array of confidential services to help you and your loved ones meet the challenges that life, work, and relationships can&#8230;  <\/p>\n<div class=\"read-more\"><a class=\"excerpt-read-more\" href=\"https:\/\/odysseyconsult.com\/benefits\/employee-assistance-program\/\" title=\"Continue reading Employee Assistance Program\">Read more<i class=\"fa fa-angle-right\"><\/i><\/a><\/div>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5774","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Employee Assistance Program - Odyssey Employee Benefits<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employee Assistance Program - Odyssey Employee Benefits\" \/>\n<meta property=\"og:description\" content=\"[vc_row top=&#8221;120px&#8221; content_fadeout=&#8221;content-fadeout&#8221; font_weight=&#8221;normal&#8221; textalign=&#8221;left&#8221; bg_type=&#8221;image&#8221; bg_cover=&#8221;cover&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_position=&#8221;Center top&#8221; slope_bottom=&#8221;slope-bottom&#8221; slope_bottom_height=&#8221;60px&#8221; slope_height_mobile=&#8221;30px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#ffffff&#8221; bg_color=&#8221;#1f5e4f&#8221; slope_bottom_color=&#8221;#ffffff&#8221; bg_image=&#8221;6358&#8243;][vc_column][vc_column_text] Employee Assistance Program (EAP) [\/vc_column_text][\/vc_column][\/vc_row][vc_row top=&#8221;40px&#8221; bottom=&#8221;0px&#8221; row_seperator=&#8221;no-seperator&#8221; font_color=&#8221;#696969&#8243;][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1607398623487{padding-right: 40px !important;}&#8221;][vc_column_text] About EmployeeConnect [\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]Life has its share of ups and downs\u2014and sometimes you may need a little guidance through the \u201cdowns.\u201d EmployeeConnect offers an array of confidential services to help you and your loved ones meet the challenges that life, work, and relationships can... 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